This Privacy Policy explains how GROUP SOLAROC LLC ("we", "us"), operator of Grroups Kitchen, collects, uses, and protects your information when you use https://grroups.com (the "Site").
1. Information we collect
- Account data you provide: name, email address, and a hashed password. We never store your password in plain text.
- Order and membership data: items purchased, plan selected, order references, and billing status. We do not store full payment card numbers on our servers.
- Usage data: pages viewed, approximate location derived from IP, browser type, and device information, collected through cookies and similar technologies.
- Communications: messages you send us through the contact form or by email.
2. How we use your information
- To provide the Site, your account, and membership access.
- To process orders and apply our money-back guarantee.
- To respond to support requests and send service messages such as trial reminders.
- To measure and improve the Site, and to deliver and measure advertising.
3. Advertising and analytics (Microsoft UET)
We use Microsoft Advertising, including the Microsoft Universal Event Tracking (UET) tag, to understand how visitors arrive and to measure ad performance. The UET tag sets cookies that collect browsing activity for advertising and analytics. Microsoft may use this data in accordance with its own policies.
- Manage Microsoft's use of your data and review your choices at account.microsoft.com/privacy.
- Opt out of interest-based advertising from participating companies at optout.aboutads.info.
You can also control cookies through the banner on this Site and through your browser settings. See our Cookie Policy for details.
4. How we share information
We do not sell your personal information for money. We share data only with service providers who help us run the Site (such as hosting, payment processing, and advertising/analytics providers like Microsoft), and where required by law. "Sharing" for cross-context behavioral advertising may occur via the UET tag; you may opt out as described above.
5. Your rights (CCPA / California)
If you are a California resident, you have the right to know what personal information we collect, to request access or deletion, to correct inaccurate information, and to opt out of the "sale" or "sharing" of personal information. We will not discriminate against you for exercising these rights. To make a request, email info@grroups.com.
6. Your rights (GDPR / EEA and UK)
If you are in the EEA or UK, you have the right to access, rectify, erase, restrict, or object to processing of your personal data, and the right to data portability. Where we rely on consent, you may withdraw it at any time. You may also lodge a complaint with your local supervisory authority. Our legal bases are contract performance, legitimate interests, consent, and legal obligation.
7. Data retention
- Account data: kept while your account is active and for up to 24 months after it becomes inactive.
- Order records: retained for up to 7 years to meet tax and accounting obligations.
- Support messages: retained for up to 24 months.
- Advertising/analytics cookies: retained for the periods described in our Cookie Policy.
8. Security
We use reasonable technical and organizational measures to protect your information, including password hashing and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Children
The Site is not directed to children under 13 (or the minimum age in your region), and we do not knowingly collect their personal information.
10. Changes and contact
We may update this policy and will revise the "Last updated" date above. For any privacy question or request, contact GROUP SOLAROC LLC at info@grroups.com, +1 (470) 862-0579, or 17270 NE 19 AVENUE, NORTH MIAMI BEACH, FL. 33162, USA.